1. Introduction

Roofwerkz is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights regarding the data we hold.

2. Information We Collect

We collect information necessary to provide our roof repair, replacement, and insurance claim services. This includes:

• Personal identification details: Name, email, phone number, and address.
• Insurance-related information to process claims.
• Details about your property, including images and roof measurements.
• Payment details for invoicing and processing transactions.
• Technical data such as IP address, browser type, and website usage patterns.

3. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and manage our roof repair and replacement services.
• To assist with processing insurance claims.
• To improve our website, services, and customer support experience.
• To communicate with you about updates, promotions, or inquiries.
• To comply with legal and regulatory obligations.

4. Sharing Your Information

We value your privacy and will never sell your information. However, we may share your data under the following circumstances:

• With trusted service providers that assist in delivering our services, such as payment processors and insurance agents.
• To comply with legal obligations, such as court orders or law enforcement requests.
• In connection with a business merger, acquisition, or transfer, where your information may be part of the transferred assets.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

6. Data Security

Roofwerkz implements robust security measures to protect your information against unauthorized access, alteration, or disclosure. These measures include data encryption, secure servers, and regular security audits.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to analyze website traffic, remember your preferences, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Your Rights

You have the following rights regarding your personal data:

• The right to access your data and request a copy.
• The right to correct or update inaccurate information.
• The right to request deletion of your personal data.
• The right to restrict or object to certain processing activities.
• The right to data portability, allowing you to transfer your data to another service provider.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

10. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, please contact us at:

Email: [email protected]
Phone: (830) 252-1966
Address: 18360 Blanco Rd Suite 116, San Antonio TX 78258